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Students are entitled to bring complaints regarding, but not limited to, issues of discrimination, academic concerns, financial assistance, disabilities, and disagreement with school policies.
Following are the steps in the complaint procedure:
1. If possible, students seeking to resolve problems or complaints should first contact the person or persons with whom they have the conflict.
2. If unresolved, the student seeking to resolve the problem may contact the program director. The student may be asked at this point to put the complaint in writing. The official Complaint form is available online
Pennsylvania Department of Education
333 Market Street
Harrisburg, Pennsylvania 17126-0333
Middle States Association of Colleges & Schools Commission on Higher Education
3624 Market Street, 2nd floor
Philadelphia, Pennsylvania 19104