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Canvas Login Issues

Gratz uses Single Sign-On (SSO) for logging into our Canvas environment. You must have a Gratz account in order to get into Canvas. If you use your browser for other, non-Gratz accounts (such as a personal Google email account) you might see the following error message when attempting to log in to Canvas:

An image of the 403 error page on a web browser

The reason for this error is that a non-Gratz account is trying to login to Canvas. To fix this issue, follow these steps:

  • Go to https://www.google.com
  • Click the account icon in the upper right corner.
  • In the box that appears, select your Gratz account from the list. If your account doesn’t appear in the list, click the “Add another user” link, then type in your email address and password for your Gratz account.
  • Return to Canvas