Student grievance procedure

Students are entitled to bring complaints regarding, but not limited to, issues of discrimination, academic concerns, financial assistance, disabilities, and disagreement with school policies.

Following are the steps in the complaint procedure:

1.  If possible, students seeking to resolve problems or complaints should first contact the person or persons with whom they have the conflict
2. If unresolved, the student seeking to resolve the problem may contact the program director. The student may be asked at this point to put the complaint in writing. The official Complaint form is bellow.
3. If still unresolved, the student may then contact the Dean. The Dean will make the final decision concerning the complaint.

The staff and administration at Gratz College will make every effort to review and respond to complaint procedures within 10 business days of receiving the complaint.

Pennsylvania Students

Pennsylvania Department of Education
333 Market Street
Harrisburg, Pennsylvania 17126-0333
(717) 787-3787
ostatbd@psupen.psu.edu

Middle States Association of Colleges & Schools Commission on Higher Education
3624 Market Street, 2nd floor
Philadelphia, Pennsylvania 19104
(215) 662-5606