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IT Support for Events

Welcome to the IT support page for online and hybrid events hosted by Gratz College!

If you are participating in an event as a guest or presenter, members of the Gratz IT team will meet with you one (1) hour before the scheduled event to perform a tech check with all the leaders of the event.

 

To prepare you for the tech check please be aware of these items before we begin:

  • Please have downloaded the Zoom app to your laptop or PC: https://zoom.us/download
  • Sign in through the link provided to you from the IT staff.
  • Add your name to the Zoom account as you would like it to appear to our guests.
  • Don't adjust any of the Zoom settings unless instructed to do so during the tech check.
  • Please make sure you are in a quiet, well lit room. 
  • Please make sure all other devices in your space are off or silenced.
  • Please make sure your webcam lens is clean.
  • If you are wearing headphones, or using any other secondary equipment, please have them ready during the check.
  • Usually, we will use the same webinar/meeting link for the tech check as the event. Once the check is complete, you will shut your video and mic off until the event starts.
  • During the event, please mute your mic when not speaking to avoid feedback or echoing.
  • We recommend that you please have another device ready if you lose connection with us during the event.
  • The IT staff will have prearranged the event following the instructions provided to us by our events staff. We cannot guarantee any last minute changes.
  • Please discuss any concerns during the tech check- we are here to help!
Download a PDF of the tips 
Planning an event through Gratz that will need IT support? Complete the form below and a member of the IT staff will be in touch.

Event IT Support Form